top of page

FAQ

  • IS CASH ON DELIVERY (COD) AVAILABLE?
    Yes, COD is available.
  • HOW TO PLACE AN RETURN / EXCHANGE REQUEST?
    - Visit the Request Exchange section on the website. - Submit the required details as prompted. We will contact you within 24 hours. - Please note that the Exchange request needs to be raised within 3 days of the delivery date. In addition, all returned products must be unused or unwashed or undamaged and must be returned with the original packing and tags when we receive them. Items without tags will not be accepted.
  • ARE THERE ANY ADDITIONAL CHARGES FOR EXCHANGE?
    We levy a charge of INR 149 for any return orders.
  • HOW LONG WILL MY ORDER TAKE TO ARRIVE?
    The order usually takes 4-7 days to reach, however for some pin codes it might take a little more time. In case of delay please get in touch with us on: Instagram: @srida_collection17 Whatsapp :+91 9871544769
  • HOW WOULD I KNOW IF MY ORDER IS PLACED?
    You will get a confirmation of the placed order on your registered email ID and phone number. Besides, we will further notify you once it is dispatched from our warehouse.
  • WHAT HAPPENS IF MY SHIPMENT DOES NOT GET DELIVERED ON TIME?
    In case the order does not get delivered within 7-10 working days, you can write to us at: Instagram: @srida_collection17 Whatsapp :+91 9871544769 We will do our best to get it delivered at the earliest.
  • ARE THERE ANY SHIPPING CHARGES ON DELIVERY?
    We charge a shipping fee of INR 100/- on all COD orders.
  • DO WE SHIP OUTSIDE INDIA?
    At the moment, we do not deliver items outside India. However, you can make a purchase from anywhere in the world as long as the shipping address is within India.
bottom of page